Trust & Protection

Safety guidelines for community sharing

Peer-to-peer sharing works best when expectations are clear and both parties take simple, sensible precautions.

In-App Communication

Keep all discussions on-platform

Always keep your messages, date requests, and item questions inside the platform. Having an accurate in-app conversation log protects both parties if a dispute arises. Never move to external messaging apps or share bank details before meeting.

Inspection at Handover

Inspect items together before exchange

At pickup, take 5 minutes to inspect the item together. Turn it on, test essential features, verify that all accessories are present, and take time-stamped photos of any existing scratches or blemishes so both renter and owner have clear visual evidence.

Safe Handover Locations

Meet in busy, well-lit public spots

For smaller gear (cameras, tools, gaming systems), arrange pickups in public places during daylight hours — coffee shops, transit stations, or supermarket parking areas. If exchanging bulky items at a home address, ensure you are not alone.

Safety & Blocking Tools

User reporting and blocking features

Our platform includes built-in reporting and blocking controls. If another user engages in abusive behavior, scam attempts, or off-platform payment solicitations, you can block them immediately and file an incident report with our moderation team.

What this platform does and does not promise

Accurate legal distinctions to keep our users informed.

Contact verification is not identity verification

Verifying an email address or mobile phone confirms control of that contact method, but does not constitute background-checked identity verification. Always exercise prudent personal caution.

No insurance guarantee currently active

This is a prelaunch website. We do not provide active rental insurance or guarantee automatic reimbursement today. Any coverage or deposit rules will be published before bookings open.

Prelaunch status

No items can be booked on this website today. These guidelines describe how we expect DoRents to work once it opens.

Questions about safety or reporting?

Contact our safety and support team directly at support@dorents.com.